Trade Customer & General Public 

Yes, you can request to collect from our Springvale warehouse. We do require 24 hours’ notification prior to collection to allow the warehouse time to pick the order. 

It is important that payment has been made and confirmation thereof forwarded to the Finance Team and your Customer Service Team as they need to instruct the warehouse to pick the order and have it ready for your collection. 

Our warehouse is open between 8am & 4.30pm Monday – Friday. Proof of payment is required prior to collection. Please present your Order Confirmation(s) at the warehouse office: Unit 2, 20-22 Parsons Avenue, Springvale as this reference will assist them in identifying which order(s) are to be collected.