Trade Customer & General Public
This will depend on:
(i) when we received electronic proof or confirmation of payment as some areas are only serviced once or twice weekly,
(ii) whether the goods are in stock now and (iii)where you are located. We have interstate trucks collecting from our Melbourne warehouse each week. The lead times quoted below depends upon when payment confirmation is received and the timing of the next truck to the Capital Cities.
A guide for deliveries is outlined below:
- Allow up to 1-2 weeks for SA metro freight
- Allow approximately 1-2 weeks for metro QLD (excludes far north QLD)
- Allow approximately 1-2 weeks for metro NSW deliveries
- WA: Initially, deliveries will depart Melbourne every second Friday; please allow 6-7 business days for delivery, once your order has left Melbourne.
- Local Melbourne deliveries can vary depending on demand and the delivery location. Our local Melbourne contractors deliver regularly during the week based on delivery routes devised to fulfill Client dispatches in the most timely and efficient manner. Whilst we endeavour to do our best, we cannot guarantee that orders will be delivered locally within 5 business days of full payment of the order being received.
- For eastern sea board clients requiring delivery to WA – please contact the Melbourne head office for lead times and to arrange dispatch.
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If you have a short lead time, please specify this at the time of placing your order and ensure prompt payment can be made to facilitate dispatch. We will endeavour to manage the dispatch accordingly.